The Topdesk of ITS will be migrated to a new (cloud) version.

The old Topdesk environment will be available for 2 months for mutations and handling of the ongoing items.
The incidents / changes / problems that are still open after these 2 months will be transferred to the new Topdesk environment. Afterwards, the old environment will remain available for consultation for at least half a year.
The Self-Service portal gets a completely different look.

The new Topdesk version can be reached via https://uu.topdesk.net